Privacy Policy

This Privacy Policy describes how EZ Siopa (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail or using our contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more details.

Device Information

• Purpose of collection: To load the Site accurately for you and to perform analytics to optimize our Site.

• Source of collection: Collected automatically via cookies, log files, web beacons, tags, or pixels.

• Disclosure for business purposes: Shared with our processor Shopify.

• Personal Information collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and site interactions.

Order Information

• Purpose of collection: To process payments, arrange shipping, provide invoices/order confirmations, and screen for potential fraud.

• Source of collection: Collected directly from you.

• Disclosure for business purposes: Shared with our processor Shopify.

• Personal Information collected: Name, billing and shipping address, payment details (including credit card numbers), email, and phone number.

Customer Support Information

• Purpose of collection: To provide customer support.

• Source of collection: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 15. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our services and legal obligations. For example:

• We use Shopify to power our online store. Shopify’s privacy policy: https://www.shopify.com/legal/privacy.

• We may disclose information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements. Examples:

• Google Analytics: Helps us understand how customers use the Site. Opt-out: https://tools.google.com/dlpage/gaoptout.

• Shopify Audiences: Helps target potential customers.

• Opt-out options:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For more details, visit the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info.

Using Personal Information

We use your information to provide and improve our services, process orders, and keep you updated on new products and offers.

Lawful Basis (GDPR Compliance)

If you are in the EEA, we process your data based on:

• Your consent.

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate interests that do not override your fundamental rights.

Retention

We retain your Personal Information for our records unless you request deletion.

Automated Decision-Making

• Shopify uses limited automated decision-making for fraud prevention.

• Temporary blacklists may be applied for repeated failed transactions.

Your Rights (GDPR & CCPA)

If you are a resident of the EEA or California, you have the right to access, correct, update, or erase your Personal Information. Contact us to exercise these rights.

Cookies

Cookies enhance your browsing experience by remembering preferences and tracking analytics. You can manage cookies through browser settings or visit https://allaboutcookies.org for more information.

Do Not Track

We do not alter our data collection practices based on "Do Not Track" signals due to the lack of an industry-standard response.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Complaints

If you have concerns about our privacy practices, please contact us. If unsatisfied with our response, you may contact your local data protection authority.